E-E-A-T Commitment Statement

Tychy University Education Network

Experience • Expertise • Authoritativeness • Trustworthiness

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At Tychy University Education Network (www.tychy-university.edu.pl), we are committed to maintaining the highest standards of quality, transparency, and trustworthiness. This E-E-A-T Commitment Statement outlines how we demonstrate Experience, Expertise, Authoritativeness, and Trustworthiness—the core principles established by Google for evaluating content quality, and more importantly, the ethical foundation of our platform.

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Understanding E-E-A-T

E-E-A-T stands for:

• Experience – First-hand or life experience with the topic
• Expertise – A high level of knowledge or skill in a particular area
• Authoritativeness – Recognition as a go-to source of information
• Trustworthiness – Legitimacy, transparency, and accuracy

These principles are especially important for educational platforms, which Google classifies as “Your Money or Your Life” (YMYL) content—content that can significantly impact users’ well-being, financial stability, or life decisions.

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1. EXPERIENCE – Real-World Knowledge and First-Hand Involvement

1.1 Our Platform Experience

Tychy University Education Network was created to bridge a specific gap in the educational marketplace: connecting motivated learners with qualified independent instructors who offer personalized, flexible online education outside traditional institutional frameworks.

Our Direct Experience Includes:

• Operating an educational connection platform that facilitates real student-instructor relationships
• Understanding the practical challenges adult learners face when seeking flexible, specialized instruction
• Managing the complexities of curating and presenting qualified independent educators
• Learning from actual user interactions, feedback, and outcomes to continuously improve our service
• Navigating the regulatory landscape of educational platforms in the European Union

What Sets Us Apart: We don’t just theorize about online education—we actively facilitate it. Every feature, policy, and standard on our platform emerges from real-world experience working with both students and instructors.

1.2 Instructor Experience Requirements

We showcase instructors who demonstrate genuine, verifiable first-hand experience in their teaching areas. This is not abstract knowledge but practical, lived expertise.

We Require Evidence Of:

Professional Experience:

• Active or recent work in the field they teach (not just academic study of it)
• Minimum 3-5 years of professional practice in their subject area
• Real-world projects, clients, or work products they can reference
• Current engagement with their professional field (not outdated knowledge)

Teaching Experience:

• Documented history of teaching, training, or mentoring others
• Student testimonials or references from previous teaching engagements
• Demonstrated ability to explain complex concepts clearly
• Experience adapting instruction to different learning styles and levels

Practical Application:

• Case studies from actual professional practice
• Real examples they’ve personally encountered and solved
• Industry insights from their direct participation
• Lessons learned from hands-on work, not just theory

Example: An instructor teaching digital marketing must show they’ve run actual campaigns, managed real budgets, and achieved measurable results—not just studied marketing in school.

1.3 How We Verify Experience

Documentation Review:

• Employment verification letters or contracts
• LinkedIn profiles showing career progression
• Portfolio of actual work (projects, publications, presentations)
• Client references or testimonials (for professional work)
• Student feedback from previous teaching (minimum 5 verifiable references)

Interview Assessment:

• In-depth discussions about specific projects and challenges
• Questions about real-world scenarios in their field
• Evaluation of how they translate experience into teaching
• Assessment of their ability to provide practical, applicable instruction

Ongoing Monitoring:

• Annual review of instructor credentials and experience
• Updates to reflect current professional activities
• Removal of instructors whose experience becomes outdated
• Continuous verification through student feedback

1.4 Transparency About Our Own Experience

What We Can Legitimately Claim:

• Experience operating an educational connection platform since [establishment date]
• Direct knowledge of student and instructor needs through daily operations
• Understanding of online education best practices through implementation
• Learning from [X] successful student-instructor connections facilitated

What We Cannot Claim:

• Decades of institutional history (we’re transparent about when we were established)
• Experience as an accredited educational institution (we are not one)
• Long-term outcome data (we provide what we have, honestly)
• Authority over academic standards or curriculum (instructors maintain autonomy)

Our Commitment: We will never exaggerate or misrepresent our experience. As we grow, we’ll update this statement to reflect genuine, verifiable experience we’ve gained.

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2. EXPERTISE – Specialized Knowledge and Demonstrable Skill

2.1 Our Platform Expertise

Our expertise lies specifically in:

Educational Technology & Platform Operations:

• Understanding online learning platforms, tools, and methodologies
• Knowledge of what makes online instruction effective vs. ineffective
• Technical expertise in website security, data protection, and user experience
• Familiarity with GDPR compliance and educational data handling

Quality Curation & Vetting:

• Developed systematic processes for evaluating instructor qualifications
• Expertise in credential verification and background assessment
• Understanding of what distinguishes qualified instructors from unqualified ones
• Knowledge of red flags in educational credentials and claims

Educational Marketplace Dynamics:

• Understanding of student needs for flexible, personalized learning
• Knowledge of how independent instructors operate and market services
• Expertise in facilitating transparent, productive student-instructor connections
• Understanding of pricing, scheduling, and logistics for independent instruction

We Do NOT Claim Expertise In:

• Subject matter areas taught by our instructors (that’s their expertise)
• Academic accreditation or institutional standards (not our domain)
• Professional licensing requirements (students must verify independently)
• Every aspect of pedagogy (we focus on our specific niche)

2.2 Instructor Expertise Standards

We feature instructors who demonstrate verifiable, current expertise in their subject areas through multiple evidence types:

Academic Credentials (Where Relevant):

• Degrees from recognized, accredited institutions (we verify institution accreditation)
• Minimum Bachelor’s degree for undergraduate-level instruction
• Master’s or PhD preferred for advanced topics
• Specialized certifications from recognized industry bodies
• Continuing education demonstrating ongoing learning

Professional Expertise:

• Current or recent (within 2 years) professional work in their field
• Senior-level experience or specialized roles (not entry-level)
• Demonstrable accomplishments (promotions, major projects, recognitions)
• Published work: articles, books, research papers, technical documentation
• Conference presentations or speaking engagements
• Patents, products, or significant creations in their field

Recognized Expertise:

• Professional memberships in relevant organizations
• Industry certifications (e.g., PMP, CPA, AWS Certified, etc.)
• Awards or recognition from professional peers
• Recommendations from recognized experts in their field
• Media mentions or expert commentary (if applicable)

Teaching-Specific Expertise:

• Demonstrable track record of successful student outcomes
• Curriculum development experience
• Knowledge of educational theory appropriate to their level
• Ability to assess student progress and provide meaningful feedback
• Understanding of online teaching methodologies

2.3 Our Verification Process

Step 1: Document Submission Instructors must provide:

• Scanned copies of degrees/diplomas
• Professional certifications (with verification numbers)
• Resume/CV with employment history
• Portfolio of work or publications
• Minimum 3 professional references

Step 2: Credential Verification We verify:

• University degrees through institution registrar offices
• Professional certifications through issuing organizations
• Employment history through LinkedIn verification or reference checks
• Publications through database searches (Google Scholar, ResearchGate, etc.)

Step 3: Expert Interview We conduct:

• 45-60 minute video interview
• Technical questions in their subject area
• Discussion of teaching philosophy and methods
• Review of sample teaching materials or lesson plans
• Assessment of communication skills and professionalism

Step 4: Reference Checks We contact:

• Professional references to verify work history and expertise
• Previous students (if applicable) to verify teaching effectiveness
• Academic advisors or colleagues (if recently graduated)

Step 5: Trial Period New instructors undergo:

• 3-month probationary period
• Enhanced monitoring of student feedback
• Review after first 5-10 students taught
• Decision on continued listing based on performance

What We Display on Profiles:

• Complete educational background with institution names, degrees, and graduation years
• Professional certifications with issuing organization names and dates
• Detailed work history with company/organization names and role descriptions
• Publications with links or citations
• Areas of specialization and specific topics taught
• Verified student testimonials (with student permission)

2.4 Maintaining Expertise Standards

Annual Review Process:

• All instructor profiles reviewed yearly
• Updated credentials and experience documented
• New certifications or achievements added
• Outdated or expired certifications noted
• Instructors who don’t maintain standards are removed

Continuous Monitoring:

• Student feedback analyzed quarterly
• Complaints or concerns investigated promptly
• Teaching effectiveness assessed through completion rates and satisfaction scores
• Professional development tracked (instructors must show ongoing learning)

Expertise Decay Prevention:

• Instructors must demonstrate continued professional activity
• Those not working in their field for 2+ years must show other currency (teaching, research, etc.)
• Regular updates to teaching materials required
• Awareness of current developments in their field expected

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3. AUTHORITATIVENESS – Recognition, Reputation, and Go-To Status

3.1 Understanding Our Authoritative Scope

Where We ARE Authoritative:

About Our Own Platform:

• How our verification process works
• What standards we apply to instructor selection
• How to use our platform effectively
• What protections and limitations exist for users
• Our specific policies, terms, and operational procedures

About Our Specific Niche:

• Connecting students with independent instructors
• Best practices for selecting appropriate instructors for your needs
• How to evaluate instructor credentials and fit
• What to expect from independent online instruction
• How our model differs from traditional institutions or MOOCs

Where We Are NOT Authoritative:

We Are NOT Authority On:

• Academic accreditation standards (set by accrediting bodies, not us)
• Professional licensing requirements (set by licensing boards)
• Subject matter expertise in fields we don’t directly work in
• Educational policy or institutional standards (set by governments and accrediting bodies)
• Official recognition or validity of credentials (we verify; we don’t grant authority)
• Career outcomes or employment (too many variables beyond our control)

Critical Distinction: We are authoritative about what we do (connecting students with qualified instructors) but we do NOT claim authority over what we don’t control (accreditation, licensing, subject matter expertise in taught fields).

3.2 Building Legitimate Authority

We build authoritative reputation through:

Radical Transparency:

• Complete honesty about what we are (a connection platform) and what we’re not (a university)
• Clear disclosure of our limitations and what we cannot verify
• Public documentation of our processes and standards
• Honest representation of instructor credentials (no exaggeration)
• Admission when we don’t know something or can’t verify a claim

Consistent Quality Standards:

• Selective inclusion based on rigorous vetting
• High bar for instructor acceptance (we reject more than we accept)
• Regular quality reviews and updates
• Prompt removal of instructors who don’t maintain standards
• Continuous improvement based on outcome data

Verifiable Claims:

• Every claim we make is supported by documentation
• Statistics we cite are accurate and sourced
• Testimonials are from real users with permission
• No fake reviews, inflated numbers, or misleading marketing
• We provide evidence for claims upon request

User Protection Focus:

• GDPR-compliant data handling
• Clear terms of service protecting user rights
• Responsive complaint handling and dispute support
• Fair practices benefiting users, not just our bottom line
• Proactive communication about risks and limitations

Professional Standards:

• Compliance with all applicable EU laws
• Ethical business practices and transparent operations
• Respect for intellectual property and privacy rights
• Professional communication and conduct
• Accountability for our platform operations

3.3 Third-Party Recognition and Social Proof

We Value Genuine Recognition:

• Authentic reviews from real students on trusted platforms
• Organic mentions in educational forums or communities
• Media coverage earned through quality service (not paid placements)
• Partnerships with legitimate educational or professional organizations
• Recognition from the independent instructor community

We Do NOT:

• Purchase fake reviews or testimonials
• Pay for awards or “Top 10” list placements
• Misrepresent our size, reach, or impact
• Use misleading SEO tactics or black-hat techniques
• Claim affiliations or endorsements we don’t have

Measuring Our Authority:

• Number of verified successful student-instructor matches
• Student satisfaction rates (we publish actual data)
• Instructor retention and satisfaction
• Organic search rankings for relevant terms
• Unsolicited positive mentions and referrals

3.4 Instructor Authoritativeness

We showcase instructors who demonstrate recognized authority through:

Professional Recognition:

• Senior positions or leadership roles in their field
• Speaking invitations at industry conferences
• Publications in respected outlets
• Membership in prestigious professional organizations
• Industry awards or notable achievements

Peer Acknowledgment:

• Recommendations from other recognized experts
• Co-authorship or collaboration with respected professionals
• Citations of their work by others
• Invitations to serve on advisory boards or expert panels

Student Success:

• Documented success stories from previous students
• High completion rates for their courses
• Positive, verified testimonials
• Evidence of student skill development or advancement
• Long-term relationships with returning students

Ongoing Authority:

• Active participation in their professional community
• Regular publication or presentation of new work
• Continued professional development
• Current awareness of field developments
• Respected voice in their domain

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4. TRUSTWORTHINESS – Legitimacy, Safety, and Reliability

Trustworthiness is the foundation of all E-E-A-T principles. Without trust, experience, expertise, and authority are meaningless.

4.1 Legal and Regulatory Compliance

Full Legal Operation:

• Properly registered business entity
• Compliance with EU laws governing online platforms
• Adherence to consumer protection regulations
• Tax compliance and financial transparency
• Appropriate business licenses where required

GDPR Compliance:

• Full adherence to EU General Data Protection Regulation
• Lawful basis for all data processing activities
• Clear privacy policies accessible before data collection
• User rights respected (access, rectification, erasure, portability, etc.)
• Data Protection Officer appointed (if required by data volume)
• Regular privacy impact assessments
• Secure data handling and breach notification procedures

Educational Platform Regulations:

• Compliance with educational services regulations
• Clear disclaimers about not being an accredited institution
• No misleading claims about degrees or credentials
• Truthful advertising and marketing
• Consumer protection law compliance

Contractual Integrity:

• Clear, enforceable terms of service
• Fair contract terms (no hidden clauses or unfair provisions)
• Respect for intellectual property rights
• Appropriate limitation of liability (not unfairly one-sided)
• Dispute resolution mechanisms

4.2 Security and Data Protection

Technical Security Measures:

• SSL/TLS encryption for all data transmission (HTTPS everywhere)
• Secure server infrastructure with regular updates
• Firewall protection and intrusion detection
• Regular security audits and vulnerability assessments
• Secure backup systems with redundancy
• Protection against DDoS and other cyber attacks

Data Handling Practices:

• Minimal data collection (only what’s necessary)
• Secure storage with encryption at rest
• Access controls limiting who can view data
• Regular deletion of unnecessary data
• No selling or sharing of personal data with third parties (except as disclosed)
• Transparent data processing records

Payment Security:

• No storage of payment card information on our servers
• PCI DSS compliance if we process payments
• Use of trusted payment processors
• Clear communication about who handles payments (usually direct between student and instructor)

Privacy Protections:

• Clear consent for data collection and use
• Easy opt-out mechanisms for marketing
• User control over profile visibility
• Protection of student and instructor privacy
• No public disclosure of personal details without consent

4.3 Operational Transparency

About Our Platform:

• Crystal clear explanation of what we are and what we’re not
• Honest disclosure of our business model (how we make money)
• Transparent explanation of verification processes
• Open acknowledgment of our limitations
• Public disclosure of our policies and standards

About Instructors:

• Complete instructor profiles with verifiable credentials
• Clear disclosure of instructor independence (they’re not our employees)
• Transparent presentation of instructor rates and availability
• Honest representation of instructor qualifications (no embellishment)
• Student reviews and feedback publicly visible

About Processes:

• Clear explanation of how students and instructors connect
• Transparent dispute resolution guidance
• Open communication about how we handle problems
• Public disclosure of our verification steps
• Honest statistics about our platform performance

About Limitations:

• Clear disclaimer that we’re not a university
• Honest admission of what we cannot verify or guarantee
• Transparent about risks of engaging independent instructors
• Clear about our liability limitations
• Honest about the independence of instructor-student contracts

4.4 User Safety and Protection

Student Protections:

• Verified instructor credentials before listing
• Clear information to make informed decisions
• Guidance on conducting due diligence
• Support contact for questions or concerns
• Removal of problematic instructors upon verified complaints
• Clear refund policy guidance (though refunds are between student and instructor)

Instructor Protections:

• Verification of student identities when possible
• Protection of instructor personal information
• Fair listing terms and transparent policies
• Support for handling difficult students
• Intellectual property respect and guidance
• Professional treatment and communication

Harm Prevention:

• No tolerance for harassment, discrimination, or abuse
• Clear reporting mechanisms for problems
• Investigation of complaints
• Swift action against violators
• Guidance on recognizing and avoiding scams

4.5 Accuracy and Factuality

Content Accuracy:

• All website content fact-checked before publication
• Statistics and data properly sourced
• Regular review and updates to maintain currency
• Corrections published promptly when errors identified
• No misleading or exaggerated claims

Instructor Information Accuracy:

• Verification of credentials before listing
• Regular updates to maintain current information
• Prompt correction of inaccuracies
• Removal of unverifiable claims
• Clear distinction between verified and self-reported information

Honest Communication:

• No false promises about outcomes
• Realistic expectations set for users
• Admission of uncertainty when we don’t know
• No misleading marketing or advertising
• Clear, plain language (avoiding confusing jargon)

4.6 Accountability and Responsiveness

We Take Responsibility For:

• The accuracy of information we publish
• Our verification processes and any failures in them
• Platform functionality and technical issues
• Data protection and security
• Our own business conduct and ethics
• Communication with users

We Are NOT Responsible For (but we’re honest about this):

• Quality of instruction provided by independent instructors
• Instructor conduct or professionalism
• Educational outcomes (too many variables)
• Disputes between students and instructors
• Instructor compliance with tax or licensing requirements

Our Response Commitments:

• Email inquiries answered within 48 business hours
• Complaints investigated within 5 business days
• Security incidents handled according to GDPR requirements
• Website errors corrected within 24 hours of identification
• User feedback reviewed and considered for improvements

Contact Accessibility:

• Multiple contact methods (email, contact form, potentially phone)
• Clear contact information on every page
• Designated contacts for specific issues:
  • General: info@tychy-university.edu.pl
  • Privacy: privacy@tychy-university.edu.pl
  • Complaints: complaints@tychy-university.edu.pl
  • Security: security@tychy-university.edu.pl
• Real humans responding (not just automated responses)

4.7 Financial Trustworthiness

Transparent Business Model:

• Clear explanation of how we generate revenue
• Honest disclosure if instructors pay listing fees
• No hidden fees for students
• Clear communication if we take commission (and how much)
• No bait-and-switch pricing tactics

Payment Clarity:

• Explicit statement that payments are between student and instructor
• No ambiguity about who receives money
• Clear refund policy guidance (acknowledging it’s up to instructors)
• No misleading claims about money-back guarantees we don’t control

No Financial Deception:

• No false scarcity tactics (“only 2 spots left!”)
• No fake discounts or manipulative pricing
• No hidden costs or surprise fees
• No pressure tactics or aggressive sales techniques
• Honest assessment of value for money

4.8 Building Long-Term Trust

Consistency Over Time:

• Maintaining the same high standards as we grow
• Not compromising quality for quantity of listings
• Consistent application of policies (no favoritism)
• Reliable platform uptime and performance
• Steady, honest communication

Community Building:

• Fostering respectful student-instructor relationships
• Creating a positive learning community
• Encouraging feedback and open communication
• Valuing long-term relationships over quick transactions
• Building reputation through satisfied users, not marketing hype

Ethical Evolution:

• Willingness to adapt policies as we learn
• Incorporating user feedback into improvements
• Staying current with educational technology and ethics
• Proactive about emerging risks or issues
• Transparent about changes and why we make them

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5. Content Quality and Editorial Standards

5.1 Our Content Creation Process

Research and Accuracy:

• All content researched and fact-checked
• Claims supported by credible sources
• Statistics verified and properly attributed
• Expert review of technical content when possible
• Regular audits to maintain accuracy

Clear Authorship:

• All content clearly attributed
• Author qualifications disclosed for educational content
• Guest posts or instructor-created content labeled as such
• No plagiarism or uncredited copying
• Original content created specifically for our platform

User-Focused Writing:

• Plain language, avoiding unnecessary jargon
• Clear structure with headers and logical flow
• Practical, actionable information
• Honest, balanced perspective
• Respect for user intelligence and time

Accessibility:

• Readable font sizes and contrast
• Clear navigation and information architecture
• Mobile-friendly responsive design
• Alt text for images
• Content understandable to intended audience

5.2 Instructor Profile Standards

Required Quality Elements:

• Professional photo (clear, appropriate)
• Complete biographical information
• Detailed credential documentation
• Specific teaching areas and topics
• Clear explanation of teaching approach
• Sample student testimonials (verified)
• Contact information and availability
• Pricing transparency

Prohibited Content:

• False or exaggerated credentials
• Unverifiable claims about results
• Misleading guarantees or promises
• Inappropriate or unprofessional content
• Plagiarized biographical information
• Stock photos or fake images
• Fake testimonials or reviews

5.3 Review and Update Cycle

Regular Content Review:

• All website content reviewed quarterly
• Instructor profiles reviewed annually
• Outdated information updated or removed
• Broken links fixed within 48 hours
• User-reported errors addressed promptly

Continuous Improvement:

• User feedback incorporated
• A/B testing for clarity and usability
• Professional editing for quality
• Fact-checking of updated information
• Version control and change tracking

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6. Verification and Evidence

6.1 What We Verify

Instructor Academic Credentials:

• Degrees from accredited institutions
• Verification through university registrar offices
• Confirmation of graduation dates and majors
• Validation of GPA claims if mentioned
• Verification of honors or special achievements

Professional Certifications:

• Confirmation with issuing organizations
• Verification of certification numbers
• Check of expiration dates and renewal status
• Validation of certification requirements met
• Confirmation of good standing

Employment History:

• LinkedIn profile cross-verification
• Reference checks with previous employers (when possible)
• Confirmation of job titles and dates
• Validation of claimed responsibilities
• Verification of notable achievements

Publications and Work:

• Database searches (Google Scholar, ResearchGate, etc.)
• Verification of authorship and publication details
• Confirmation of peer review status
• Validation of citation counts if mentioned
• Check of co-authors and affiliations

6.2 What We Cannot Verify (And We’re Honest About It)

Limitations:

• Subjective quality of teaching (beyond student feedback)
• Claims about student outcomes we can’t observe
• Personal characteristics or soft skills
• Details of proprietary work that can’t be disclosed
• Some international credentials from distant countries
• Unpublished work or work under NDA

How We Handle Unverifiable Information:

• Clearly label as “self-reported” or “claimed”
• Provide context about why we can’t verify
• Encourage students to do their own verification if important
• Remove claims we doubt but can’t disprove
• Don’t include unverifiable claims in our endorsement

6.3 Evidence We Provide

For Instructor Credentials:

• Institution names and locations
• Degree types and years
• Certification numbers (when appropriate)
• Links to verifiable sources (LinkedIn, publications, etc.)
• Redacted copies of credentials (with instructor permission)

For Platform Claims:

• Actual data from our operations
• Aggregated student satisfaction scores
• Number of instructors and students (real numbers)
• Completion rates and engagement metrics
• Testimonials with attribution (with permission)

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7. Ongoing Monitoring and Quality Assurance

7.1 Continuous Platform Monitoring

Weekly Reviews:

• New instructor applications processed
• Student feedback reviewed and analyzed
• Technical issues identified and addressed
• Security logs reviewed for anomalies
• Performance metrics checked

Monthly Audits:

• Random sampling of instructor profiles for accuracy
• Review of recent student-instructor matches
• Analysis of complaint patterns
• Website content spot-checks
• Privacy and security compliance review

Quarterly Assessments:

• Comprehensive review of all policies
• Analysis of user satisfaction trends
• Financial audit and transparency check
• Technology and security updates assessment
• Strategic review of standards and processes

Annual Comprehensive Review:

• Every instructor profile thoroughly reviewed
• All platform content updated
• Complete security audit
• GDPR compliance assessment
• Strategic planning for improvements

7.2 Quality Metrics We Track

Student Satisfaction:

• Overall satisfaction rating (scale and methodology disclosed)
• Would-recommend percentage
• Completion rates for instructor engagements
• Repeat engagement rates
• Written feedback themes

Instructor Performance:

• Student ratings and reviews
• Responsiveness to inquiries
• Professionalism in communications
• Completion rates of student engagements
• Updating of profile information

Platform Performance:

• Website uptime and speed
• User engagement metrics
• Successful match completion rates
• Response time to user inquiries
• Resolution rates for issues

7.3 Continuous Improvement Process

Feedback Integration:

• User feedback systematically collected
• Suggestions evaluated and prioritized
• Improvements implemented and tested
• Results measured and assessed
• Iteration based on outcomes

Industry Best Practices:

• Regular review of educational technology trends
• Monitoring of regulatory changes
• Adaptation to evolving user expectations
• Incorporation of security advancements
• Learning from other platform successes and failures

Proactive Problem Prevention:

• Risk assessment for potential issues
• Preventive measures before problems arise
• Early warning systems for quality degradation
• Contingency planning for various scenarios
• Regular training for anyone involved in platform operations

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8. Transparency Report

We commit to publishing an annual Transparency Report including:

Platform Statistics:

• Total number of instructors listed
• Number of student-instructor connections facilitated
• User satisfaction scores
• Instructor retention rates
• Geographic distribution of users

Verification Data:

• Number of instructor applications received vs. approved
• Common reasons for rejection
• Verification process completion rates
• Time to complete verification process

Issues and Resolutions:

• Number and types of complaints received
• Resolution outcomes
• Instructors removed and reasons (aggregated, not identifying)
• Platform improvements made in response to issues

Privacy and Security:

• GDPR requests received and fulfilled
• Data breaches (if any) and response
• Security improvements implemented
• Privacy policy changes and reasons

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9. Our E-E-A-T Pledge to Users

To Students, we pledge:

• Honest representation of what our platform offers
• Diligent verification of instructor credentials
• Clear information to make informed decisions
• Responsive support when you have questions or concerns
• Protection of your personal data and privacy
• Continuous improvement based on your feedback
• Admission when we make mistakes and commitment to fix them

To Instructors, we pledge:

• Fair and transparent listing standards
• Respectful treatment as independent professionals
• Protection of your intellectual property and privacy
• Honest representation of your credentials
• Reasonable expectations and clear communication
• Platform stability and reliable operation
• Professional business relationship

To the Public, we pledge:

• Ethical operation within all applicable laws
• No false claims about accreditation or authority
• Honest marketing and communication
• Contribution to legitimate online education
• Transparency about our limitations
• Continuous adherence to these E-E-A-T principles

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10. Accountability and Contact

10.1 How to Hold Us Accountable

If you believe we are not living up to these E-E-A-T commitments, we want to know:

Report Concerns About:

• Inaccurate information on our website
• Unverified or false instructor credentials
• Misleading claims or marketing
• Privacy or security issues
• Unfair or unethical practices
• Violations of our stated policies

How to Report:

• Email: eeat-concerns@tychy-university.edu.pl
• Subject line: “E-E-A-T Concern – [Brief Description]”
• Include: Specific issue, where you found it, why it concerns you, evidence if available

What We’ll Do:

• Acknowledge receipt within 48 hours
• Investigate thoroughly
• Take corrective action if warranted
• Respond to you with outcome (within 2 weeks)
• Update policies or practices if needed
• Publish correction if public information was wrong

10.2 Contact Information

General Inquiries: Email: info@tychy-university.edu.pl

Specific Concerns:

• Privacy/GDPR: privacy@tychy-university.edu.pl
• Security Issues: security@tychy-university.edu.pl
• Instructor Verification Questions: verification@tychy-university.edu.pl
• Content Accuracy: content@tychy-university.edu.pl
• E-E-A-T Compliance: eeat-concerns@tychy-university.edu.pl

Platform Website: https:/tychy-university.edu.pl

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Conclusion

E-E-A-T is not a checklist we complete—it’s an ongoing commitment woven into every aspect of our platform operation. We believe that:

• Experience is demonstrated through real action, not claimed in marketing copy
• Expertise is proven through verifiable credentials and results, not asserted through jargon
• Authoritativeness is earned through consistent quality and honesty, not purchased through awards or fake reviews
• Trustworthiness is built through transparency, accountability, and putting user interests first

We invite scrutiny. We welcome questions. We commit to continuous improvement. And we promise that if we fall short of these standards, we will acknowledge it, fix it, and learn from it.

Your trust is our most valuable asset—more valuable than traffic, rankings, or revenue. We will work every day to deserve it.

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Tychy University Education Network
https://tychy-university.edu.pl
Connecting Students with Qualified Independent Instructors Through Transparency, Quality, and Trust

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This E-E-A-T Commitment Statement is a living document. We review and update it annually, and whenever we make significant changes to our platform or policies. Users will be notified of material changes.